HOME  ›  FAQS

FAQs

Frequently asked questions

Yes. We deliver orders across Nigeria. See Shipping Information for details.

All purchases are final sale. We do not accept returns or exchanges for change of mind, wrong items ordered, or wrong edition, size, format or quantity, so please review your order carefully before paying.

Contact us as soon as possible after delivery with your order number, your name, a description of the issue and clear photos or videos. After review we may provide a replacement, store credit or refund for the affected item.

Orders can only be cancelled if we receive your request before the order has been processed or dispatched. Once an order has been processed or shipped, it cannot be cancelled.

Approved refunds are processed to the original payment method where possible. Shipping and delivery charges are generally non-refundable unless the issue was our error.

Call +234 803 123 4567, email [email protected], or use the form on our Contact page.